I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. It definitely is an Office 365 account that was being used to log in in the previous computer. From there, click on "Users.". Now click on "All services.". I am trying to sign in to a new computer using my Microsoft account. It says my account does not exist. We'll ask where you'd like to get your verification code and select Next. If you are having troubles fixing an error, your system may be partially broken. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. It is possible sometimes that, the account name was misspelled. Check products or services. So, lets see what can possibly trigger the issue. Do not use an account name from another type of account. On the next page, fill out the necessary details. 03-22-2022 03:50 PM. For email accounts, it should be within 365 days. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Hopefully this will help somebody at a future time. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. See, Step 2: Check products or services where you used your Microsoft account. Do you need it? Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Hi Lael! Look up your username using your security contact phone number or email address. Ok. Power Platform Integration - Better Together! That Microsoft account doesn't exist. After entering the unique code, you will be able to create a new password and sign in. Try another email address or sign up for a new one. Enter a different account". Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Then click on "Enable.". According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. You can use Office Online apps at https://office.com. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. From there, click on the control and customize option. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. 6. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. MS also keeps linking my work and home accounts. I do not know how they are translated in English it was something like "experience online content". If you forgot your Microsoft account password, follow these steps. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. @harrymc: there's a chat going on as well. @LukePuplett: by triggering a re-install of Window. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. This is after creating the O365 email account for the user without issue. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. This is extremely frustrating. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. I had deactivated all possible Settings in Privacy settings. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. When I go to "make a new one", it says that the account already exists and that I should try logging in. The error message isnt well worded heres better text . This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Do I need a thermal expansion tank if I already have a pressure tank? I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. To learn more, see our tips on writing great answers. The initial step is to make sure that your Username and ID actually exist. GC. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Enter a different account or get a new one. There is nothing that tells me what types of things I can enter. However, clearing the cached data will help resolve stored data issues affecting account access. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Should you upgrade? You will have to use the original account id. Sign in with your Microsoft account and password. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Select Reset password below. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). On Your Dashboard, click on click Schedule next exam button to select your exam. Another important step is to verify every input. Solving "There's already an account " Microsoft login problem Feel free to let us know the solution that helped you fix this issue in the comments below. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. I was having issues accessing my work/school account in the Calendar app on Windows 10. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Top Contributors in Microsoft 365 and Office: Stefan Blom - Charles What's the difference between a personal Microsoft account and a work Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. WDAGUtilityAccount: What is it & Should you Disable it? Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Office LTSC is the enterprise licence version of Office 2021. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Check your Microsoft account names under Email & accounts. Check if closed. "That Microsoft account doesn't exist. Enter a different account or get At the moment, neither error message nor the logins show the important difference between the two types of login. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. After entering the unique code, you will be able to create a new password and sign in. Attempt logging in with the primary Microsoft ID. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. To access this form, the user must be signed in with a Microsoft account. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. You only need to follow the steps carefully, and you should be able to sign in to your account again. Amazingly both messages are right but not well worded. I have the same problem. This is also happening to me. Run the SaRA package to uninstall Office. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. For Windows devices, try the following troubleshooting methods. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Your Microsoft account may have been deleted. Here are three major reasons apart from the probability of the account id doesnt exist. I DO NOT WANT MY WORK LINKED TO HOME. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. . To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Why does it say "Your Microsoft account does not exist"? - MUO Click on the Start button on the left side of your Taskbar, and select Settings. Copyright Windows Report 2023. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. How can a Microsoft account login (email address) both exist and not exist at the same time? The email or username you entered does not exist. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. If so, please select work or school account and . If you don't have one, you can create here. One last method would be to sign in to your email associated with your Microsoft account. Check out the latest Community Blog from the community! Aliases are also to be avoided if you want to get to the bottom of things. Select your name and profile picture or icon at the top. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Since I'm now joined, I can't check where the option is now. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Replied on March 4, 2023. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. I'm ready to switch to Linux. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. That Microsoft account doesn't exist. Enter a different - YouTube I then signed OUT my personal account and it signed me in with my work account. Microsoft apparently expects their customers to understand the distinction by mental telepathy! We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. rev2023.3.3.43278. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Send a test E-mail to the supposed user ID. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Then we were able to add the workplace user. After that, click on "Devices.". You can connect with Saajid on Linkedin. But every time, I got this error: "That Microsoft account doesn't exist. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? "That Microsoft account doesn't exist. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Office 2021 all you need to know. Thanks for contributing an answer to Super User! Enter a different account or get a new one It was not necessary and just interfered with her sign-in under her work account. Identify those arcade games from a 1983 Brazilian music video. Choose the account you want to sign in with. Here at Business Tech Planet, we're really passionate about making tech make sense. Maybe this helps. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. Explore subscription benefits, browse training courses, learn how to secure your device, and more. For example, trying to use a personal login for a business-only service. Login Issues - Microsoft Community If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. I set mine up some time ago, personally, with my aol account. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Click Settings and more, illustrated by three dots. I haven't been able to find a way to set that up right out of the box, though. Then the Problem was gone on Windows. You may be mistyping the email address. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Minimising the environmental effects of my dyson brain. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. The best answers are voted up and rise to the top, Not the answer you're looking for? This is an easy fix that I could not find on the Microsoft support fo. I cannot believe the idiocy of this design. Hi so i restarted my HP laptop and i'm setting it up. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. every time I try, I . Date: April 2, 2021Tags: Microsoft Account. Report abuse. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. It only takes a minute to sign up. How did you reverse your original choice? I have my phone number setup in my account, so instead of email, I used my phone number. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. From there, check to see if your device is enabled. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Choose from the options provided on why you need a password reset, then click Next. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Once the account has been created, you can start using that Microsoft service again. 3. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Type the security code intoVerify your identity,then selectNext. Microsoft Rewards not working - Microsoft Community In-depth step by step guide [with screenshots] Check device enrolment. Microsoft. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. This seemed to have created the issue somehow. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Enter a different account or get a new one". Go to https://portal.office.com/account to check which Office version and edition you have available. Microsoft account doesn't exist when trying to schedule exam. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Try out a couple of familiar usernames and passwords variation that might been have used recently. So, visit the Microsoft Web page and sign up for a new account. When you see the account you're looking for, select Sign in. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. This thing does so much stuff that it can't do anything. Microsoft blocks Excel XLL add-ins at last! I did online training with this specific account. Time-saving software and hardware expertise that helps 200M users yearly. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. You forgot your Microsoft account username - Microsoft Support Type the requested information and selectSend code. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Choose the account you want to sign in with. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Enter a different account or get In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). That Microsoft account doesn't exist. Not associated with Microsoft. If this situation arises, use the primary User ID instead of the additional address. That Microsoft work or education account doesnt exist. That said, these aliases cannot be used to login into a Microsoft account. I know the account is valid because it is the same one I am using in this forum. Go to Microsoft Certification Dashboard. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. I know the account is valid because it is the same one I am using in this forum. HOW TO EASY FIX: "That Microsoft account doesn't exist - YouTube It would best to check on that. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Click on More options, illustrated by three dots. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Microsoft O365 accounts conflict with Microsoft regular accounts? At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. You can also get this prompt if your Microsoft account has been deleted for some reason. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. You wont be able to access your account, and you will receive this error.