AXS shit the bed big time. Hopefully this will save someone from the panic attack I just had over my tickets. Tickets never arrived (not the first time this has happened with me). Front row or on the aisle? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Even just a lil tickets under revision or similar would be fine. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. No. I have uninstalled and reinstalled the AXS app. Press question mark to learn the rest of the keyboard shortcuts. Then I heard nothing else from support. can't go, and more. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. So I emailed their support team and I havent revived a response. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. AXS has gone down the hill as soon as they stopped taking calls. Has anyone else had this problem? There is no fee for transferring seats and you are allowed unlimited transfers. No content will load on the Iphone App. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. After several tries, the link DOES NOT WORK. I never write negative reviews but this is the worst app I have ever tried to use. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. It seems that I probably will not get a response before the show. How GetHuman-robtixsa fixed the problem. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. tl:dr - Crashy app. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". AXSTickets communications are confusing. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Once tickets are transferred through AXS, the original purchaser does not have access. The email sharing the tickets never went through. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. There could be a delivery delay. Second, AXSTickets doesnt have a history of the event. No. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Many mails, all saying I had to click on "Your events", to get my ticket. - AXS Help Centre What do I do if I have not received my tickets in the post? Press J to jump to the feed. After the concert I ask a staff member what's up, and they say the meet and greet was before. Not true! To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Get the AXS app from App Store or on Google Play. I did so and AXSTickets froze again. Dope concert. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Sports and arena events will usually be the most expensive with the best seating options topping $150. So if you find that your tickets have disappeared it seems there's no need to worry. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . Its all a fan needs, all in one app. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. What is a Pre-sale? Mine wasn't working earlier, but just checked and now showing in the events section. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. This is for London (October). For more information, please see our The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. This is happening for the AXS, and RedRocks Mobile Iphone App. And why did I pay such exorbitant surcharge fees for THIS experience? LearnMore. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. "Swan Lake" tells the story of a young . What does face value mean? That was over a week ago and Im still waiting for my money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I needed an account. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Official Tickets and Your Source for Live Entertainment | AXS.com The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. The hassle with trying to login is just ridiculous! then to me it seems something is missing from the transaction. Today, My 2 tickets has dissapear in My Events Section. Two of the ticket were bought together and the other was bought separately. We often link to other websites, but we can't be responsible for their content. I cannot view my tickets. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Justuseapp Safety Score for AXS Tickets Is 13.2/100. This is horrible, such a terrible app. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Front row or on the aisle? When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. I shall try that on Monday after the show. Worst customer service YET again! They replied that it happens quite often and therefore there should be no need to worry :-). Tap for tickets to see the artists and teams you love. The gig has not been cancelled we just chose not to go. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I am going to be extremely upset if I cant go to the TOOL concert. App not working? I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Yup happened to me too. It's all a fan needs, all in one app. I had to get on my phone. SOLD TICKETS VIA AXS MoneySavingExpert Forum Adding tickets to Wallet is a must, and sending/revoking needs major help. I mean, what for? 39,8 km. All Reviews I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. And waited. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Tix are for mobile, so not sure what to do. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Sent to voicemail every time, no calls back. I received an email back immediately letting me know they received my request. Does my friend have to accept each ticket separately? AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 In the future, I would definitely try not to use AXS for ticket purchases. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. I have lost 8 tickets so far 4 more are today. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Their customer service is horrible. They hold your money forever if there is any issue with your event or if you sold your tickets. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. UPDATE: received a developer response that pretty much blamed me for their negligence. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! . I tried to shared all three tickets through AXSTickets and neither party was able to revive them. I got to the event, having paid for 10 tickets, and the etickets didnt work. I logged into the website and it still said the same thing. I have deleted data and cache to no avail. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. When I've bought tickets from AXS before they took a few days to show up in my events. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) So after waiting in line I had to go to another line for printed tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Very disappointed. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Can you acces their web page though? Axs store currently offers the greatest deals and promotions. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman I am very frustrated about my tickets! Checked my account and it's back in there. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Various News: AEW Announces Meet-And-Greet Ahead of Tomorrow's Rampage Peter Kay tickets - London 02 many dates !! Downloaded AXSTickets no tickets. Expires: Dec 19, 2024. Damn thats really smart Im gonna do that from now on. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Ive asked to speak to managers , and gotten IGNORED. I will do everything I can to NOT buy tickets from AXS in the future. Plans can change. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? I understand theres a pandemic going on, and Ive tried being patient for weeks now. I have an issue with AXS Tickets too. This telling me time and time again, that I had NO EVENT COMING. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. I finally had to send him a picture of my ID so they could look up the ticket to print for him. Save your time, use a different app. So, please do yourself a favour and buy from the venue direct. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Does not recognize sign in and unable to change password. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Two thumbs down. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Yep, my account is back to normal now too. So naturally I assumed the ad closed my window browser and did not complete my purchase. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I constantly had to check everyday because it would log me out everyday. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I had to log in each time I used AXSTickets, which was several times within a couple of days. Peter-kay-tickets in Stuff for Sale in Clapham Common, London AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. These tickets were EXPENSIVE and a gift for my teen for her birthday. My axs app on my iphone is not working. she told me I could not be on Wi-Fi when using the app so she hung up on me. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? It's all a fan needs, all in one app. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. My Axs app will not completely load, it says loading more events, but nothing happens. I will not be using AXSTickets again, its not worth it. Buying tickets was easy of course .. but getting a refund is a whole other problem. Thats not all! AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. 1x ticket, 75 face price. Date of experience: March 02, 2023. Please advise as I need to access my tickets on my phone. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. With the AXS app, you can. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Copyright 2023 Apple Inc. All rights reserved. cant go, and more. And they had no answers for me. I followed the directions of creating a AXS account via the email address that they sent me the email. I have reinstalled the app to see if it was an error in an update. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. This is the ABSOLUTE WORST APP I have. I went back to AXSTickets and they were there. Wondering if they took them off to change dates. Some issues cannot be easily resolved through online tutorials or self help. Also, it is not loading any events. This is how I was tricked into buying more tickets. Extremely disappointed. Is it Legit? The first time, was for. This was after spending quite a bit of time talking on the phone with customer service before we left home! Press question mark to learn the rest of the keyboard shortcuts. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. They trully live up to their name and will ax you and slaughter you. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. I had to try get them on chat again and never got to talk to anyone. It's absolutely sensible that they keep your money until after the event. AWFUL!! 12 hours ago. Mobile app not able to log in. Something told me to go on the actual website. Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter I'm getting sent in a loop to verify my device to sign on to the app. The tickets were $300 too. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. AXSTickets is absolute garbage!!! Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). My show is on Friday and I so wish I was able to go. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. DON'T DO IT! AXS Tickets Reviews 2023 | JustUseApp Reviews They wont honor a refund, but the tickets will be good for whenever the show is postponed for. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I had no trouble signing in and viewing my tickets at that time. It just says the "Please visit out help page" message. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Will NEVER use them again. DISCOVER GREAT EVENTSTheres so much to see. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. PSA: Be careful using AXS when purchasing your tickets So basically I got scammed out of $250. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. 2 x tickets available, good seats in section B2. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Privacy Policy. I have the confirmation email from AXS so I know I'm using the right email.